CHAI’s mission

For over 20 Years, we have been committed to saving lives and improving health outcomes in low- and middle-income countries by enabling the government and private sector to strengthen and sustain quality health systems.

CHAI’s mission

For 20 years, CHAI’s mission has been to save lives and reduce the burden of disease in low- and middle-income countries around the world. We aim to strengthen the government and private sector to create and sustain high-quality health systems in the countries where we work. Explore our approach.

Where We Work

CHAI operates in over 35 countries around the world. More than 125 countries have access to CHAI-negotiated price reductions for medicines, diagnostics, vaccines, devices, or other life-saving health products and services.

Our Values

Mission-driven

We want people to work with us who believe in the mission and whose fulfillment comes from the fact that collectively we succeed in advancing the mission. This ensures our unity of purpose, with all leaders and managers and their staff at all levels working to a common cause.

Cooperation

We believe that to make programs sustainable and scalable we need to help strengthen the mainstream government health systems. This means that we align our program strategies with our partner governments to work in service of their priorities and goals. Partnering with governments enables transformational impact, as they are the strongest institutions in developing countries with long-term and expansive health policies and programs.

Urgency

People are dying unnecessarily from AIDS, malaria, tuberculosis, and other preventable and treatable conditions. We recognize that every day we delay, people die. Therefore, we work with the utmost speed to build a strong foundation for sustainable impact. The faster we act the more lives we can save.

Diversity

We are an inclusive workplace and promote and integrate fairness, respect, equality, and dignity into CHAI’s culture. We take a firm stance against discrimination and harassment and foster an environment where people with a multiplicity of personal characteristics, including race, color, religion, sex or gender (including gender identity and gender expression), sexual orientation, ethnicity, national origin, age, disability, HIV status, political or interest group affiliation, genetic information, veteran status, marital status, parental or pregnancy status or any other characteristic, are embraced and valued.

Diversity, Equity, and Inclusion at CHAI: Since our founding, CHAI has held equity as a cornerstone of our organization for both our staff and those whom our programs serve. In order to continue this principle and achieve our mission, we must seek transformational change in both our work and our organization. CHAI strives to address inequity in access to healthcare from our early programs, which sought to achieve equitable access to treatment for HIV, tuberculosis, malaria, and other diseases, to more recent investments in assistive technologies like wheelchairs, hearing aids, and glasses, for people living with disabilities. Moving forward, our programs will build on this work for an intentional approach to address the leading causes of inequity within healthcare systems. Within our organization, we acknowledge it is also critical to address drivers of inequality and non-inclusion. We will invest in our workforce and increase diverse representation at every level. We will implement greater equity and sustainable improvements in policies, systems, and procedures. By adopting a Diversity, Equity, and Inclusion Strategy, we will hold ourselves accountable for these and other actionable steps to reinforce and sustain our value of diversity, equity, and inclusion.

Transparency

We expect employees and partners to make ethical decisions and to work hard and manage their own work. As an organization, at all levels, we uphold good governance with transparency and accountability.

Entrepreneurial

We hire good people and give them wide latitude to conceive of and execute programs. We have a culture of seeking out opportunities and then seizing them. Some of our greatest accomplishments, large and small, were not planned centrally. We are willing to take calculated risks to attempt to achieve goals that are substantial, challenging, and uncertain.

Humility

We do not seek credit for our work and will only take it if it is necessary to fulfill our mission. We do not seek to publicize our work independent of publicity that our government partners or donors want.

Staff

Our successes are driven by the talent, creativity, and hard work of the people who work for us. We strive to support and protect our staff to grow and thrive within the organization and to enable them to have a major impact in fulfilling our mission.

Frugal

Our offices are modest. We do not use donor money to travel lavishly. We maintain low overheads. We feel that the donor funds we raise should go as much as possible to saving lives directly rather than to compensating ourselves excessively or incurring elaborate expenses.

Mission-driven

We are a mission-driven organization.

Cooperation

We work in cooperation with and at the service of partner governments.

Urgency

We work with urgency.

Diversity

We foster diversity and inclusion.

Transparency

We operate based on trust and transparency.

Entrepreneurial

We have an entrepreneurial and action-oriented culture.

Humility

We operate with humility.

Staff

We recognize that our staff is our greatest asset.

Frugal

We are frugal.

Join Our Team

CHAI is looking for dynamic and self-motivated individuals who are committed to strengthening health systems around the world and expanding access to care and treatment of HIV/AIDS, malaria, and other illnesses.

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